Irrespective of what product or from which merchant you buy at eRomman.com, we are on your side in terms of giving the best online shopping experience and complete buyer protection. Our Merchant approval process ensures that our buyers can be assured on all aspects of product purchase, be it authenticity, quality or the price. Our merchants typically are successful retailers or brand owners or authorized dealers who have earned credibility and customer loyalty through years of excellence in building customer experience in the offline environment. So as a buyer you can be confident that you are buying the best, most affordable from the best.
eRomman brings the best from all Malaysia and Southeast Asia together on one platform. Our merchants enjoy the benefit of our superior technology, large reach of the Arab World, reliable delivery service, reliable payment facility and unmatched marketing expertise. This allows them to focus on what they do the best, bringing the best products to the customer at the best price. We not only help our merchants reach to a larger market on a reliable platform but also to increase business multifold within the online space. This is done through a host of business management tools, effective marketing and decision enabling analytics. And last but not the least, our buyer centric approach which ultimately leads to long term loyalty.
You may be a buyer or a seller but there is one thing in common that Romman promises to both, unmatched online experience no matter which side of the transaction you are. Welcome to Romman’s World!
eRomman.com offers different global brands, from leading brands/retailers via their online stores, and over 20k SKUs. eRomman is funded by eRomman Technologies Sdn Bhd, a subsidiary of Zawia Group.
CASH ON DELIVERY
Cash on delivery "COD" is a payment method available at eRomman.com that allows customers to pay for their order in cash the moment their shipment is delivered to them.
How to Place a COD Order on eRomman.com.
- Add items to your shopping cart, click "Proceed to checkout" from the cart page.
- Choose the payment method you like to use to pay for your order.
- Select pay by "Cash on Delivery", and proceed.
- Enter your phone number then type OPT(OneTime Passowrd) you got by SMS (if any). After that, click send verification code button.
- Kindly review your order before confirming. Click "Confirm COD Order".
- Verify your mobile phone number to complete your order. Once your mobile phone is verified, your order will be dispatched and shipped to you.
- Once your shipment is delivered to you, you will be required to make a cash payment to the Courier
Terms & Conditions
Before placing a COD order on eRomman.com, it is very important to note the following terms:
- The maximum order value for COD is (AED 5,000) in UAE, (EGP 25,000) in Egypt and (SAR 6,000) in Saudi Arabia.
- Only CASH payments will be accepted. Any other payment methods like personal cheques or credit cards will not be accepted; therefore you will not be able to receive your shipment. If you would like to use your credit card, please click here to know more about our online payment methods.
- Not accepting an order or not being able to make a full payment at time of delivery may result in loss of COD buying privilege at eRomman.com and/or account SUSPENSION.
- COD may not be available due to frequent past order cancellations.